Privacy Policy

1. Introduction

Viac Lifestyle ("Viac", "we", "us", or "our") respects your privacy and is committed to handling personal information with care, transparency, and professionalism. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit viac-lifestyle.com (the "Site"), submit a form, request information, download a guide, inquire about a property, or otherwise communicate with us.

By using the Site or providing information to us, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not submit personal information through the Site.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you:

• Submit our contact or lead-capture forms, including your name, email address, phone number, preferred contact method, property interests, budget, timing, and message details
• Request downloadable guides, market materials, referral information, or rental resources
• Inquire about a property, vacation rental, investment opportunity, sale, purchase, or related real estate service
• Contact us by email, phone, WhatsApp, or social media
• Participate in consultations, events, referrals, or follow-up communications

2.2 Information Collected Automatically

When you visit the Site, we and our service providers may automatically collect:

• Device information such as browser type, operating system, screen size, device identifiers, and language settings
• Usage data such as pages viewed, time spent, referring URL, clicks, downloads, and interactions with embedded content
• Approximate location based on your IP address
• Cookies, pixels, tags, logs, and similar tracking technologies, as described in Section 6

3. How We Use Information

We use the information we collect to:

• Respond to inquiries, schedule consultations, send requested downloads, and provide information about properties or services
• Coordinate property showings, referral opportunities, vacation rental inquiries, and booking-related communications through our partners
• Communicate with you about properties, market updates, investment opportunities, rental availability, events, and promotions you may be interested in
• Improve the Site, our services, and user experience
• Measure the performance of campaigns, forms, social media, and website content
• Detect, prevent, and address fraud, security incidents, and other illegal activity
• Comply with applicable laws and legal obligations

4. How We Share Information

We do not sell your personal information. We may share your information with:

• Service providers that help us operate the Site, process forms, deliver email, host content, analyze traffic, manage customer communications, or support marketing operations
• Real estate, referral, booking, and property management partners when reasonably necessary to respond to your inquiry, coordinate services, or support a requested transaction or rental opportunity
• Professional advisors, such as legal, accounting, compliance, technology, or insurance advisors, when necessary for ordinary business purposes
• Legal and regulatory authorities if required by law, subpoena, court order, professional obligation, or to protect our rights, property, users, business, or the public
• Business successors in connection with a merger, acquisition, financing, reorganization, or sale of assets

We do not sell personal information for money. We may use common analytics or advertising technologies that could be considered "sharing" or targeted advertising under certain privacy laws. Where required, you may opt out as described below.

5. Third-Party Services

Our Site uses the following third-party services, each governed by its own privacy policy:

• Web3Forms — form submission and email relay
• Guesty — vacation rental bookings
• Airbnb — property listings
• Hetzner and Caddy — website hosting and static site delivery
• Google Fonts — web typography
• Instagram, X (Twitter), YouTube, LinkedIn, and LinkedIn Insight Tag — embedded social content, outbound profile links, campaign measurement, audience insights, and retargeting
• Amazon — affiliate storefront links

When you click out to these services or interact with embedded content, those parties may collect information about you under their own policies.

6. Cookies & Tracking

We and our providers may use cookies and similar technologies to operate the Site, remember preferences, understand traffic, measure engagement, improve content, and support marketing or remarketing efforts. These technologies may collect information about your device, browser, approximate location, and Site activity.

You can control cookies through your browser settings and, where available, through third-party privacy controls. Disabling cookies may affect Site functionality or limit certain embedded content. We do not currently respond to "Do Not Track" browser signals because there is no consistent industry standard for honoring them.

7. Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures may include restricted access, secure hosting practices, service-provider controls, and careful handling of inquiry data.

No website, email system, or method of electronic storage is completely secure. For that reason, we cannot guarantee absolute security, and you should avoid sending sensitive personal, financial, or identification information through open website forms unless specifically requested through a secure channel.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, respond to your requests, maintain business records, support real estate or rental-related communications, comply with legal and professional obligations, resolve disputes, prevent fraud, and enforce agreements.

Retention periods may vary depending on the type of information, the nature of your relationship with us, applicable law, and legitimate business needs. When information is no longer needed, we take reasonable steps to delete, de-identify, or anonymize it.

9. Your Rights

9.1 All Visitors

You may request to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your personal information, subject to legal exceptions
• Opt out of marketing communications at any time by using an unsubscribe link, replying with your preference, or contacting us
• Limit certain cookies, analytics, or targeted advertising through your browser or platform settings

9.2 California Residents (CCPA / CPRA)

California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, including the right to know what personal information we collect, use, disclose, sell, or share; the right to access; the right to correct inaccurate personal information; the right to delete personal information; the right to opt out of sale or sharing; and the right not to be discriminated against for exercising privacy rights. We do not sell personal information for money.

9.3 European & UK Residents (GDPR / UK GDPR)

If you are located in the EEA, UK, or Switzerland, you may also have the right to data portability, restriction or objection to certain processing, withdrawal of consent where processing is based on consent, and the right to lodge a complaint with your local data protection authority. The legal bases on which we process your information may include your consent, performance of a contract or pre-contractual request, our legitimate interests, and compliance with legal obligations.

10. Children's Privacy

The Site is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

11. International Visitors

Viac Lifestyle is based in the United States. If you access the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

12. Florida Real Estate Services

Viac Lifestyle provides information related to real estate, vacation rentals, lifestyle services, and related opportunities in Florida and other markets we may serve. Information submitted through the Site may be reviewed by team members, licensed real estate professionals, referral partners, booking partners, or service providers when needed to respond to your request.

Please do not submit confidential financial documents, government identification, wire instructions, or sensitive transaction materials through general website forms. If those materials are required for a transaction, we or the applicable professional partner will provide appropriate instructions.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be communicated through the Site or by email when appropriate. Your continued use of the Site after such changes constitutes acceptance of the revised policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact:

• Viac Lifestyle
• 3260 NE 32nd St, Fort Lauderdale, FL 33308, USA
• Email: vacation@viac-miami.com
• Phone: +1 305-487-8832